Privacy Policy

Who we are

We are Mechanismic Inc., a NY-based C-Corp currently operating out of St. James, NY. Our physical address is 7 Flowerfield Suite 82, Saint James, NY 11780 and our registered address is 4 Vanderbilt Ct, Dix Hills, NY 11746.

Our website address is: https://www.snappyxo.com.

Our web-based design software MotionGen is currently hosted at https://motiongenpro.appspot.com

ArduinoBlue

We cooperated with Computer Aided Design Innovation & Engineering Lab at Stony Brook University to build the ArduinoBlue app as a free app. This application is provided at no cost and is intended to use as is.

The app does not collect any information from users.

To learn more, please visit: https://sites.google.com/stonybrook.edu/arduinoble/privacy-policy

MicroBlue – coming soon!

We created MicroBlue to make it easy for everyone to connect to their smartphones via bluetooth to their robots. It is available as a free app on the App Store and Google Play Store. This application is provided at no cost and is intended to use as is.

The app does not collect any information from users.

MotionGen

MotionGen is a web-based software, which requires a registration on our website before it can be used. Most users with access to email are required to provide their name, email, role (student, teacher, or personal), and affiliation. Users can edit any of their personal information anytime. They can also request deletion of their account by sending an email at [email protected]

Since MotionGen is often used in educational settings where younger students may not have access to email for confirming their accounts, a teacher can securely create classes and user accounts for their students. Teachers can also edit or delete classes or student accounts as per their requirements. We do not share any personally identifiable information of any user with anyone outside our organization. Neither do we sell or advertise any of this information. We also do not advertise on our MotionGen platform. We care about our users privacy and remain transparent about our privacy practices.

MotionGen uses Google cloud services and storage for managing users’ personal information and also for storing their personal projects that they create using MotionGen. Students’ projects are private by default. Teachers using MotionGen Classrooms control what is shared and with whom. Unless teachers choose to share, no student work is visible outside of the MotionGen Class, or to other students within the Class. The only third party service that we use for MotionGen is Google cloud hosting and storage  services, which provides state-of-the-art security and compliance in data storage. They undergo independent verification of their security, privacy, and compliance controls to help meet regulatory and policy objectives. See their data security page at https://cloud.google.com/security for more details.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or request deletion of their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

What we collect and store during shopping

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments with Stripe

Information shared with a payment provider to process payments includes:

Name, Email, Address, Phone, City/State/Zip, Unique payment identifier, Payment provider identifier

How payment providers use data

To better understand how a provider uses and stores the data shared with them, check their privacy policies directly:

MailChimp for WooCommerce

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our privacy policy here.

Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).